Returns & Exchanges
We want you and your pup to be 100% satisfied with your Dog Friendly Co. gear, which is why we offer a 30-day window for returns and exchanges on all unworn items. Ensuring the perfect fit for your canine companion is our top priority, so we have made our process as seamless as possible.
Check Eligibility
Ensure that all items are in their original condition, free of dog hair and odors, with all tags still attached to qualify for a return or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the specific items you wish to send back.
Pack and Ship
Securely package your items and attach the prepaid shipping label provided through our portal, then drop it off at any authorized shipping location.
Receive Refund or Exchange
Once our team inspects your return, we will process your refund to the original payment method or ship out your new size within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing